*****ulent subscription deductions

I have experienced multiple subscription deductions on my bank account on the 25th of May 2025 resulting in an over payment of R1236, I called rain support on the 25th and everyday until the 11thbof June trying to get through to billing for a refund, to date I have not been assisted and the refund not processed, everyrime I have called and chosen the billing option, I got transfered to a so called technical support who cannot get through to the billing team, I don't know what kind of service provider who claims to have a support service but does not really support it's clients, this has caused a tremendous financial traumer for me, I have even stopped using my salary account which rain was deducting their subscription from as I am afraid I am being de*****ed, I really need assistance to get my money back,