sH
sayed H

1 reviews | Active since Mar 2009

02 Oct 2023, 07:21

*****ulent double billing

I'm rather annoyed with the RAIN service and regret signing up with them. The customer service is non existent. When you contact them on Facebook you get a generic response. I've just noticed that they did a double billing and then add vat, although they advertise R559. Their advertising is false and they trick consumers. One is supposed to get 5G wifi, but most of the time end up with 2G.

0
Replies (2)
Rain
Rain's reply02 Oct 2023, 09:35
Official
 Hi, Sayed Hess. 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you. 

rain. 

sH
sayed H's update02 Oct 2023, 10:11
Reviewer Update
Thank you, Rain for the prompt response and resolve reached. You've certainly restored my faith in your business.