*****ulent company

They have no internal communication. They send you from pillar to post and have absolutely no interest in customer care. They keep trying to deduct from my account after they put my plan on a prepaid product. Can anyone please advise me on how to open a ***** and theft case against them as they are unable to remove the "outstanding balance " does not belong to me from my profile this after multiple calls from different personnel and repeatedly telling the same story over.