LPBM
Lerato Pertuel Bonny Mashego

1 reviews | Active since Feb 2015

29 Apr 2024, 11:00

*****ulent card transactions

I had been a customer of rain since August 2021 and in December 2023 or January 2024. I called Rain asking them to come and remove their devices and cancel my month to month usage with them. Its not a contract. The dispute started when i wanted to upgrade to the Rain 101 device and i was told they would cancel the other device and they didnt. On thursday last week, Rain *****ulently deducted money from my bank account, 4 transactions, worth over R1000 each for what, you block services for people who did not pay you. What services are you charging me for. What is the legal justification for deducting R5000 from my bank account ****** *****sters. I will deal with you. On Thursday i called and the guy hung up on me, you cant force people to become your customers. My money pieces of ****. While you are at it, clarify the legal basis of disguising a debit order as an in store card transaction. You think because Rain is mostly used by black people, you think we are illiterates. I got you, i will see this until the end. I told you i dont want to be your customer anymore and all calls are recorded take out all my call recordings *******. Trust and believe i will get my money from you assholes.

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Replies (1)
Rain
Rain's reply29 Apr 2024, 11:33
Official
Hi Lerato Pertuel Bonny Mashego

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.