1 reviews | Active since Aug 2014
U S E L E S S signal and WORSE Customer Service - ****
If I could, I would give them a 0.
What started off as a great journey with rain, has turned into an absolute nightmare and they don't give a **** to be quite honest.
It has been 8 weeks of constant complaining and all the respond with is "we have remotely checked your router, place the router near a window, place the router in different locations etc"
How many places do you want me to place the router? How many times do you want me to restart it? I only have so many windows in my house to move the router to and yet your so called help is absolutely pointless.
You don't care about your customers and our cry for help yet we have to pay our account every month although there is no signal and I spend more money on data than I pay for my RAIN account.
You are useless and so is your customer service and your signal/reception.
U S E L E S S.
Thank you for bringing your network complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the connection issue, and we'll be in contact soon.
Regards,
rain.
Thank you for bringing your network complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the connection issue, and we'll be in contact soon.
Regards,
rain.
