****ty service!!Philisiwe!Nonhle!

Hi

I'd like to inform you about the debit order that's gonna bounce back as I'm not going to pay tomorrow (01-08-2019)due to the ****tty service I've been received from you since the beginning of my trial up until this day. Your consultants are full of ******* and *********** !Namely(Sindisiwe Mngadi,Philisiwe Sibiya & Nonhle)Nonhle is now denying a live chat with me where she agreed that I'll be charged on pro rata bases.As for Philisiwe ,she says it's the first time she's speaking to me today whereas I called and requested manual settings for my wi-fi & she sent them via email.We started chatting from that day. Sindisiwe didn't get back to me and I believe she wasn't at work as she had said so.

Firstly,you didn't explain anything about your product,you just deliver the sim card ,don't care whether it's working or not.You didn't care t explain how it works,I kept enquiring and was given incorrect information and now I'm liable for charges?Aninyi perhaps!!

Tell your manager to call me so I can tell him/her where to get that money from cause it's certain;y not from my bank account!!