nS
nomalady S

1 reviews | Active since Aug 2020

06 Sept 2023, 09:09

****ty service provider

Rain is *********** besides having ****ty network. I logged and incident back in July on the portal and then I called numerous times asking for assistance regarding my router, everytime I call they promise to send a technician now the device is not working at all I am leaving the network I do not advice anyone else to join all their agents know is to keep saying they are sorry but not solve the actual problem!!

0
Replies (2)
Rain
Rain's reply06 Sept 2023, 09:26
Official
 
Hi  nomalady S. 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, 

Rain 

 
nS
nomalady S's update06 Sept 2023, 17:46
Reviewer Update
Thank you for rectifying your mistake so speedily your agent made sure to exceed my expectations as I only thought I would be helped in 3 days but I got reconnected again today. Much appreciated