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Maxebengula

1 reviews | Active since May 2022

26 Jul 2023, 11:51

****ty service

This has to be the worst service provider ever. First they give you false information because they want you to join and than later say something else. When I took rain, I was advised that if I do not make any payment , my services will be suspended and than canceled but I have been receiving calls and smss that the amount has accumulated to close to R2000 that time I haven’t been using them for months. I would totally get this if it was a contract of which it isn’t . I am ****ed to say the least. Definitely taking this up.

0
Replies (5)
Rain
Rain's reply26 Jul 2023, 11:55
Official
Hi Maxebengula.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you,

Rain
 

M
Maxebengula's update26 Jul 2023, 11:57
Reviewer Update
Good day
I look forward to hearing from you
M
Maxebengula's update26 Jul 2023, 12:23
Reviewer Update
Will do , thank you .
M
Maxebengula's update28 Jul 2023, 09:51
Reviewer Update
Good day
I just received yer another call from rain advising me of the outstanding amount of +- R2000, this is very annoying seeing that I thought I sorted this out. Also the agent I just spoke to said I’m owing +- R900 after I advised her to check her notes on my account yet I was advised by the previous consultant that I am owing R835. Of which when I come to think about it it makes no sense . I am aware of the one month that I didn’t pay which is R499 and they said they will charge me for an additional 5 days that I used rain without paying . Are you trying to tell me that it costs R336 to use rain for 5 days?! Please call and explain how this makes any sense
M
Maxebengula's update28 Jul 2023, 15:22
Reviewer Update
I am at work hence I did not answer your calls.

I will pay the R835 on the 25th of August.

Can you guys stop harassing me please