MM
Megan M

1 reviews | Active since Sept 2021

30 Jan 2025, 14:08

****ty service

Rain has poor service with their network that is always not available 5 time out of 7 days a week. Even when you log a support call. No one calls or attends to your query unless you bring them sales and it is time for them to bill. I work from home and their poor service makes me miss deadline so I have to have a back up plan everyday if not I will loose my Job. I'm really disappointed and disgusted with what their doing to their customer. Never have I ever receive such a ****ty service from any company like them. Clearly they don't care if we loose our way of living or not, to them it's all about sales.

0
Replies (2)
Rain
Rain's reply30 Jan 2025, 14:37
Official
Hi Megan M,

Thank you for bringing this to our attention,

We are reviewing your connection query and will be in touch soon.

Regards,
rain.
MM
Megan M's update31 Jan 2025, 11:20
Reviewer Update
15 hours later, You still looking into the problem? This is really sad and disappointing.