Two Weeks Without Internet — Still Expected to Pay Full Price

Two Weeks Without Internet — Still Expected to Pay Full Price We’ve been without internet for two weeks, and Rain still expects us to pay the full monthly fee. I signed up for a month-to-month plan, but when I asked to cancel, they suddenly said I owe R1200 — with no clear explanation. How is that fair? The service has been unreliable, and the support is unhelpful. I’m extremely disappointed and frustrated. This is not how you treat customers.