MK
Mandy K

1 reviews | Active since Feb 2012

21 Nov 2022, 13:56

Trying to do a Rain cancellation for dead person is disgusting

Trying to cancel a subscription for a deceased person with Rain is like getting blood out of a stone. Disgusting service.

0
Replies (2)
Rain
Rain's reply21 Nov 2022, 14:04
Official

Hi Mandy 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain
MK
Mandy K's update21 Nov 2022, 15:53
Reviewer Update
All the details have already been provided - go into your systems and check reference number #***. It is not my responsibility to send this information AGAIN!!! The router can be collected from 09 1st Avenue, Elmapark, Edenvale, 1641 on a Monday, Wednesday or Friday only. I trust the account will be credited! I will not handover the device until I have proof of the credit because your service sucks!