YZ
Yolanda Z
1 reviews | Active since Jun 2022
17 May 2024, 09:22
Trashy Network
The worst service provider ever, I never have network and I send multiple emails that nobody responds to, I call their customer service & the line is always busy. I am now slacking at school because of their incompetence, absolutely disgusting customer service for someone who pays R600 per month !!
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
17 May 2024, 09:24Hi Yolanda Zungu,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Best regards,
Rain's reply17 May 2024, 09:24
Official
Hi Yolanda Zungu,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Best regards,
YZ
Yolanda Z's updateReviewer Update
17 May 2024, 09:33I can’t believe your customers have to go through this route in order to get services they pay for absolutely ridiculous. Do better !!!
YZ
Yolanda Z's update17 May 2024, 09:33
Reviewer Update
I can’t believe your customers have to go through this route in order to get services they pay for absolutely ridiculous. Do better !!!
Rain's replyOfficial
17 May 2024, 11:06Hi Yolanda Z
Thank you for taking our call. We will call you back at 16:30, we apologize for the bad experience, and we look forward to turning it around.
Regards,
rain
Thank you for taking our call. We will call you back at 16:30, we apologize for the bad experience, and we look forward to turning it around.
Regards,
rain
Best regards,
Rain's reply17 May 2024, 11:06
Official
Hi Yolanda Z
Thank you for taking our call. We will call you back at 16:30, we apologize for the bad experience, and we look forward to turning it around.
Regards,
rain
Thank you for taking our call. We will call you back at 16:30, we apologize for the bad experience, and we look forward to turning it around.
Regards,
rain
Best regards,
YZ
Yolanda Z's updateReviewer Update
17 May 2024, 16:40It’s over 16:30 pm and you haven’t called , your whole service is absolutely terrible and pathetic. Can y’all refund me my money so I can pay another service provider who’s going to assist me because this is utter nonsense
YZ
Yolanda Z's update17 May 2024, 16:40
Reviewer Update
It’s over 16:30 pm and you haven’t called , your whole service is absolutely terrible and pathetic. Can y’all refund me my money so I can pay another service provider who’s going to assist me because this is utter nonsense
Rain's replyOfficial
17 May 2024, 17:12Hi Yolanda Z,
Thank you for taking our call. As per our conversation, we have requested a technician to come out and assist with your connection. Which can be on Monday or Tuesday, we will give you feedback when we receive confirmation of the date.
Regards,
rain.
Thank you for taking our call. As per our conversation, we have requested a technician to come out and assist with your connection. Which can be on Monday or Tuesday, we will give you feedback when we receive confirmation of the date.
Regards,
rain.
Best regards,
Rain's reply17 May 2024, 17:12
Official
Hi Yolanda Z,
Thank you for taking our call. As per our conversation, we have requested a technician to come out and assist with your connection. Which can be on Monday or Tuesday, we will give you feedback when we receive confirmation of the date.
Regards,
rain.
Thank you for taking our call. As per our conversation, we have requested a technician to come out and assist with your connection. Which can be on Monday or Tuesday, we will give you feedback when we receive confirmation of the date.
Regards,
rain.
Best regards,