KM
Keneiwe M

1 reviews | Active since Jul 2020

12 Sept 2025, 20:00

Trash network coverage

Im so exhausted with paying rain whilst the network coberage is always down, ive moved the router around the house so many times that ive lost count, its the 2nd month paying for something that i can not utilize, i can not work like these, i want nothing to do with this *******! When i call i receive zero assistance but the debit order keeps on being deducted for a service i can't use. Im so jaged!

0
Replies (2)
Rain
Rain's reply13 Sept 2025, 09:18
Official
Hi Keneiwe 

 Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist. 

Regards,
rain. 

Best regards,

Rain
Rain's reply13 Sept 2025, 09:23
Official
Hi Keneiwe 

We have checked the signal readings, and we see that the reception of the internet is bad 
To better the signal please ensure the router is placed in the direction of (Golden hwy R553) 
If possible, near a window 
Once positioned there, please let us know so we may further assist 

Regards 
Rain 

Best regards,