KM
Keneiwe M
1 reviews | Active since Jul 2020
12 Sept 2025, 20:00
Trash network coverage
Im so exhausted with paying rain whilst the network coberage is always down, ive moved the router around the house so many times that ive lost count, its the 2nd month paying for something that i can not utilize, i can not work like these, i want nothing to do with this *******! When i call i receive zero assistance but the debit order keeps on being deducted for a service i can't use. Im so jaged!
Helpful (0)
Replies (2)0
Replies (2)Rain's replyOfficial
13 Sept 2025, 09:18Hi Keneiwe
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Best regards,
Rain's reply13 Sept 2025, 09:18
Official
Hi Keneiwe
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Best regards,
Rain's replyOfficial
13 Sept 2025, 09:23Hi Keneiwe
We have checked the signal readings, and we see that the reception of the internet is bad
To better the signal please ensure the router is placed in the direction of (Golden hwy R553)
If possible, near a window
Once positioned there, please let us know so we may further assist
Regards
Rain
We have checked the signal readings, and we see that the reception of the internet is bad
To better the signal please ensure the router is placed in the direction of (Golden hwy R553)
If possible, near a window
Once positioned there, please let us know so we may further assist
Regards
Rain
Best regards,
Rain's reply13 Sept 2025, 09:23
Official
Hi Keneiwe
We have checked the signal readings, and we see that the reception of the internet is bad
To better the signal please ensure the router is placed in the direction of (Golden hwy R553)
If possible, near a window
Once positioned there, please let us know so we may further assist
Regards
Rain
We have checked the signal readings, and we see that the reception of the internet is bad
To better the signal please ensure the router is placed in the direction of (Golden hwy R553)
If possible, near a window
Once positioned there, please let us know so we may further assist
Regards
Rain
Best regards,
