Total fedup customer Rain internet service

I have purchased the 19 hours unlimited package ,which is from 11pm to 6pm the following day It's gone 4 days now that I am experiencing connection problems. I have spoken to numerous agents who are totally unexperienced. I been waiting for someone in network depth to contact me in the last 3 days. Strangle the only signal that I did receive was between 6pm yo 11pm last night ,which in reality should not be active.

I ask for other contact numbers to resolve this matter,but they refused to forward me any.

This is such a total unexperienced service provider. They should secure connection to areas before selling a produce I have told them that if this is not resolved today ( 18/11/22).I will terminate my contract