Took wifi with them and it has never worked since October and I asked that they come and collect it they never did only today when I reached Zintle Phalele did my query get resolved

Took wifi with them and it has never worked since October and I asked that they come and collect it they never did only today when I reached Zintle Phalele did my query get resolved. They have been *********** and inconsiderate because when they took the installment they didn't think twice but when it comes to assisting me then they want to drag their feet. While here let me give thanks to the woman that came through for me 🙌🙌🙌 Zintle Phalele oh my goodness what a woman 🙌🙌🙌🙌🙌🙌🙌 she handled the query that's been ongoing for 2 months without any resolution which was very poor of rain people because why is it that they have never managed to help with resolving the issue. Today I then requested a call back and Zintle called my goodness I love love love the service SHE provided and I want to give her her flowers while she's alive. She's kind and thoughtful, she knows her job 🙌🙌🙌🙌🙌 God bless her heart. She deserves *** stars ⭐