To: Michael Spires at RAIN

Special thanks to Michael Spires at RAIN for the outstanding customer service. Any company out there that provides customer service deserves to have a brilliant employee like you Michael; with you great attitude, patience, professionalism, consideration, knowledge and respect for customers, you make the company and it product look good even if it's not 100%. You are a great asset to your company and will be to any other company out there; you are a pleasure to deal with, especially in this hard frustrating time of COVID-19. Once again, thank you and keep up the good work Michael!