JL
Jaco L

1 reviews | Active since Feb 2022

09 Oct 2024, 12:38

Tired of invoices after cancelling my sim card and not using the services for many years

Really tired of getting invoices from Rain, even though I have cancelled my sim card and account. I haven't used rain in more than 5 years! After contacting Rain support, they were not able to find my cancellation confirmation, even though I provided them with the reference number THEY sent me!

Reference number: ***3 sent from Rain support themselves.

Please cancel all my services and delete my details from your system.

0
Replies (1)
Rain
Rain's reply09 Oct 2024, 12:40
Official
Hi Jaco,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We are looking into your cancellation and billing incurred, and we'll be in contact soon.

Regards,
rain.