JL
Jaco L
1 reviews | Active since Feb 2022
09 Oct 2024, 12:38
Tired of invoices after cancelling my sim card and not using the services for many years
Really tired of getting invoices from Rain, even though I have cancelled my sim card and account. I haven't used rain in more than 5 years! After contacting Rain support, they were not able to find my cancellation confirmation, even though I provided them with the reference number THEY sent me!
Reference number: ***3 sent from Rain support themselves.
Please cancel all my services and delete my details from your system.
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Replies (1)Rain's replyOfficial
09 Oct 2024, 12:40Hi Jaco,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your cancellation and billing incurred, and we'll be in contact soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your cancellation and billing incurred, and we'll be in contact soon.
Regards,
rain.
Rain's reply09 Oct 2024, 12:40
Official
Hi Jaco,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your cancellation and billing incurred, and we'll be in contact soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your cancellation and billing incurred, and we'll be in contact soon.
Regards,
rain.
