DM
Dimakatso M

1 reviews | Active since Apr 2021

14 Apr 2021, 20:41

Tintswalo and Team

I called RAIN today very irate trying to get my sim activated after multiple escalations and disappointments from their billing department, I spoke to Tintswalo and as difficult and angry I was she still treated me with respect and went the extra mile to resolve my issue while remaining calm, empathetic and kind. The service she and her team provided is outstanding and employees like her need to be valued.

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Replies (1)
Rain
Rain's reply15 Apr 2021, 08:08
Official
Dear Dimakatso.

Thank you so much for your feedback, Our team is hard at work trying to continuously improve our service and it’s always rewarding to hear kind words. We love that you love us :)

Thanks again 

Kind Regards 
rain