Ticket ID : *** Rain Ticket Reimbur*****t

I have an issue with Rains turn around time with regards to Rain Billing they over charged me and to get a refund and be reimbursed is taking almost a month instead of a refund they crated a credit note, with specific instructions that I want an EFT back . Ticket ID : *** Rain Ticket please refund me and the entirety of my amount