Ticket #***4

Submitted a ticket due to network issus 4 days ago, an email was received and still no feedback. There's no indication of when I'm likely to get feedback and the network issues persists.

For the past week it's been an inconvenience, with interruption notifications non-existent in the app and all I want is an update.

The issue is that the network is unstable with the router restarting every 5 minutes for the past week which I haven't experienced since upgrading to the 5G package a while back. I could work from home, stream and had no issues. Now it's just a nightmare.

Rain. If and when this even gets acknowledged. Please get back to me with an update.