Ticket ***2 unresolved since 07 Feb 2022

I like the convenience that Rain provides and I can understand that 5g is something new in South Africa. What grinds me are the excuses and lack of action. I have had inconsistent internet connectivity from 2 Feb, reported on 7 Feb on ticket number ***2. Two technicians have been to my home. Arriving 3 weeks after I logged the ticket. I even went to the offices. I have a small business that has been accepted on takealot as a merchant. It's taken me 5 days to do onboarding and still counting... I also do some admin work to make ends meet. I haven't been able to send invoices or contact clients during business hours. The connectivity drops every day from about 10h30 to around 7pm, except for Saturdays. My business is at a standstill. I haven't made any money from the admin work I do. On the 2nd March, Rain debited their payment. I haven't had any connectivity since 11:11 today. I have continued logging tickets when connectivity goes down. Ticket ***1 was logged on 28 Feb and has not been responded to. I'm at my whits end. I can't feed my family. Yet I am paying for this service. I would really appreciate some assistance in resolving these issues.