vY
vusumuzi Y

1 reviews | Active since Feb 2019

24 Feb 2025, 20:36

Throttling

Rain connection is nonsense the uncapped router is not yet but the 2gig sim is working and support says everything is fine,is it a case of throttling again on the uncapped sim,trying to cancel subscription online as advised on WhatsApp No but it shows that I have to call support to cancel

0
Replies (2)
Rain
Rain's reply24 Feb 2025, 20:50
Official
Hi vusumuzi Y,

Thank you for bringing your cancellation complaint to our attention, we're sorry to hear this has been your experience.

We are looking into the issue, and we'll assist soon.

Regards,
rain.
vY
vusumuzi Y's update27 Feb 2025, 19:58
Reviewer Update
Hi Guys can you kindly please call me again because it seems like when the social media team calls,things start working,do we really have to do this every 3 days ,I mean we paying a lot to be treated like this