GA
Grant A
1 reviews | Active since Dec 2020
23 Dec 2020, 19:06
THROTTLING
I'm on a premium package ... during the day i Get between 4 and 8 m download and under 1 M upload ... Using 5g external and tower is 270meters from my house . last few months was great .Now it sucks, After 12 at night i can hit 270 download and 90 upload ... This helps nothing !!! Pathetic that they throttle and shape a person like this ! :( (NB Use the service to broadcast so stable high speed is vital)
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Rain's replyOfficial
24 Dec 2020, 07:32Good morning Grant
Kindly accept my humble apologies for the service that you have received thus far.
Can you provide me with your email address that was used to create your rain account so that we can assist you .
Regards
Mosa
Kindly accept my humble apologies for the service that you have received thus far.
Can you provide me with your email address that was used to create your rain account so that we can assist you .
Regards
Mosa
Rain's reply24 Dec 2020, 07:32
Official
Good morning Grant
Kindly accept my humble apologies for the service that you have received thus far.
Can you provide me with your email address that was used to create your rain account so that we can assist you .
Regards
Mosa
Kindly accept my humble apologies for the service that you have received thus far.
Can you provide me with your email address that was used to create your rain account so that we can assist you .
Regards
Mosa