RS
Ramasela S

1 reviews | Active since May 2022

29 May 2022, 14:42

This is theft

I'm at my wits' end, I don't know what to do anymore. Rain is literally getting away with taking our money without having to account for service provision. I have not had any network connection for the past 4 days, very little intermitend connection in the last week and so. Thir support services are unresponsive.

0
Replies (6)
Rain
Rain's reply29 May 2022, 14:45
Official
Hi Ramasela 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap.

 Thank you, rain.
Rain
Rain's reply29 May 2022, 14:47
Official
Hi 

There seems to be an issue with the current tower you are connected to, I am trying to get feedback for you.

once received I will provide you with it.
RS
Ramasela S's update29 May 2022, 16:17
Reviewer Update
I'll wait for feedback. Why is it that customers are not notified when there are connectivity issues that are likely to take longer than is acceptable to go without service?
RS
Ramasela S's update31 May 2022, 09:43
Reviewer Update
I'm still waiting for feedback and still without service!
RS
Ramasela S's update31 May 2022, 20:44
Reviewer Update
Unfortunately still not able to connect
Rain
Rain's reply01 Jun 2022, 10:36
Official
Hi 

Please note that when I check your profile, the account is suspended as there is a due amount

The site is up and running