This is rain supposedly prepaid, no contracts

17 Nov 2023 at 17:45Hi

Please note that there is 1 outstanding invoice on your account that needs to be settled

Thank you
Rain

This is your response?
I cancelled your so called prepaid sim card and you started creating an ongoing bill, the sim card was still active but it was not in use and you have records of the usage on your system

Hi

Please note that your billing is post-paid meaning you are billed for the previous month's service upon checking your invoice we do see that there is data usage and this makes to liable for the outstanding amount (Unlimited 4G for any device | 107.23 GB | 01/08/2022 - 31/08/2022)
PLease log on in to your rain app where you will find your outstanding invoice

Thank you
Rain

pay your rain account balance R2163.23 this is what you are asking me to pay for the month, promised unlimited data.

Also i cancelled in June and my bill went up after cancelling my service and please note that you can only cancel when your account is not in arrears, after receiving another bill after cancellation i ignored messages from rain

"Hi

Please note that you outstanding amount is R476 and not R2163 can it be that you are referring to another rain account if you are please provide is with the email address and contact number of the account

Thank you
Rain"

I have no more words

The details is in the first message you mailed to me, it's in the message i posted

BOYD, Your personal information regarding your rain account was provided to NuDebt for Collections as per POPIA. Call ********** REF:**********089 2. Urgent Notice! THURSTAN BOYD, pay your rain account balance R2163.23 now online https://pay.ozow.io/p/6AI8K88773 3. Notice of Action! THURSTAN BOYD, Youve defaulted on your rain account **********089. Pay @Absa ********** use your ID number as a reference or Pay on your rain App. Call ********** for support.

You gladly spoke to me up until the account was cancelled, the person in question is an elderly person and my father I am speaking on behalf of him as he does not understand this stuff, the account was opened in his name because I believed that rain was prepaid, i made payment every month to the point where he complained and told me to cancel as I am wasting money because the network is terrible and most of the time unusable, I cancelled and then the bills started piling up, and as you can see on the account that my bank card is linked to it, so no you won't be able to scare my poor dad into paying for something his son requested to have stopped, I also phoned up until the point where i thought it's useless