TK
Thobekani K

1 reviews | Active since Sept 2013

25 Feb 2023, 08:46

This is *****

I received the router on Tuesday, the delivery guy from the courier company RICA'd my profile. Connected everything accordingly but no network. SIM is not recognized: Please insert SIM" error indefinitely and a red light indicating the network is absent is on. Called on Wednesday, Thursday and Friday. In each of these occasions I'm being told some tech guy will call me but to no avail. May I remind you Rain that I have paid for the service you are not giving me, this is *****!!!!

0
Replies (4)
Rain
Rain's reply25 Feb 2023, 09:44
Official
Hi Thobekani.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 
TK
Thobekani K's update25 Feb 2023, 09:50
Reviewer Update
This is obviously your copy and paste response that continues to infantalise us. I need your tech person to call me ad fix the problem please, not a copied one size fits all response
TK
Thobekani K's update25 Feb 2023, 12:27
Reviewer Update
Mark Khoza
1968 Halite Road, Fleurhof
TK
Thobekani K's update25 Feb 2023, 16:07
Reviewer Update
Hi, I have been resetting like that each day I had been advised by agents but to no avail. Please assist further