JV
Jakes V
1 reviews | Active since Apr 2025
16 Sept 2025, 10:23
This Internet Provider Is A Big Fat Joke And Useless
*******ed company that always have problems with internet. Since yesterday my signal and speed decrease drastically.
I know it's Rain problems because on the exact spot of my router my speed has been good. Now I'm struggling my butt off.
Please do not tell me to move my router because thats a useless excuses to give to a customer. Fix your freaking issues and reset my connection or divert it to the nearest tower if it's not.
Plus i have been waiting for more than 3 years for 5g coverage and still nothing but they tell me that they working on extending their coverage but thats a load of ****ppp. Looks like they never going to extend coverage on the r24 of rustenburg near koi farm
Helpful (0)
Replies (9)0
Replies (9)
Rain's replyOfficial
16 Sept 2025, 11:43Hi Jakes,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
Regards,
rain.
Rain's reply16 Sept 2025, 11:43
Official
Hi Jakes,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
Regards,
rain.
JV
Jakes V's updateReviewer Update
16 Sept 2025, 12:13DONT WASTE TIME TO BE IN TOUCH!!!!! THE TIME THAT YOU WILL BE IN TOUCH YOU GUYS CAN FIX THIS ISSUE THATS ALL I CARE ABOUT
JV
Jakes V's update16 Sept 2025, 12:13
Reviewer Update
DONT WASTE TIME TO BE IN TOUCH!!!!! THE TIME THAT YOU WILL BE IN TOUCH YOU GUYS CAN FIX THIS ISSUE THATS ALL I CARE ABOUT
JV
Jakes V's updateReviewer Update
16 Sept 2025, 14:41Well, I'm sorry but that is not my problem. You guys better give me my discount for these 2 days; well, I think it might go for 3 or 4 days. So, I want that discount for the down time I have, and I want to know the amount discount.
JV
Jakes V's update16 Sept 2025, 14:41
Reviewer Update
Well, I'm sorry but that is not my problem. You guys better give me my discount for these 2 days; well, I think it might go for 3 or 4 days. So, I want that discount for the down time I have, and I want to know the amount discount.
JV
Jakes V's updateReviewer Update
16 Sept 2025, 14:45well it has been since yesterday and today and might be longer so it is as I said.
JV
Jakes V's update16 Sept 2025, 14:45
Reviewer Update
well it has been since yesterday and today and might be longer so it is as I said.
JV
Jakes V's updateReviewer Update
16 Sept 2025, 16:49When will the tower be ok because how the hell can it take the technicians 2 days or even full day to repair it? There is no way in hell they are busy by the tower with the repair!!!!!!!
Plus, you mentioned technician(s) and not technician so it's more than 1 person that you saying is repairing the tower so that just makes it more pathetic.
I know I will get compensated for the downtime, but I also need to know when the tower will be ok again because of your useless technicians I am losing a lot of business!!!!!!!!!!!
Plus, you mentioned technician(s) and not technician so it's more than 1 person that you saying is repairing the tower so that just makes it more pathetic.
I know I will get compensated for the downtime, but I also need to know when the tower will be ok again because of your useless technicians I am losing a lot of business!!!!!!!!!!!
JV
Jakes V's update16 Sept 2025, 16:49
Reviewer Update
When will the tower be ok because how the hell can it take the technicians 2 days or even full day to repair it? There is no way in hell they are busy by the tower with the repair!!!!!!!
Plus, you mentioned technician(s) and not technician so it's more than 1 person that you saying is repairing the tower so that just makes it more pathetic.
I know I will get compensated for the downtime, but I also need to know when the tower will be ok again because of your useless technicians I am losing a lot of business!!!!!!!!!!!
Plus, you mentioned technician(s) and not technician so it's more than 1 person that you saying is repairing the tower so that just makes it more pathetic.
I know I will get compensated for the downtime, but I also need to know when the tower will be ok again because of your useless technicians I am losing a lot of business!!!!!!!!!!!
JV
Jakes V's updateReviewer Update
17 Sept 2025, 04:09Ok it's day 3 and still not fixed and how the hell can it take you guys so long just to put the tower back on because you said due to power on-site.
You guys are really a bunch of useless money greedy asses
You guys are really a bunch of useless money greedy asses
JV
Jakes V's update17 Sept 2025, 04:09
Reviewer Update
Ok it's day 3 and still not fixed and how the hell can it take you guys so long just to put the tower back on because you said due to power on-site.
You guys are really a bunch of useless money greedy asses
You guys are really a bunch of useless money greedy asses
JV
Jakes V's updateReviewer Update
17 Sept 2025, 16:15What the hell is your guys problem???? I am getting the ombudman. Why the vok is my account Amount owed: -R20.83 ?
I will make you guys crumble, believe me......
I will make you guys crumble, believe me......
JV
Jakes V's update17 Sept 2025, 16:15
Reviewer Update
What the hell is your guys problem???? I am getting the ombudman. Why the vok is my account Amount owed: -R20.83 ?
I will make you guys crumble, believe me......
I will make you guys crumble, believe me......
JV
Jakes V's updateReviewer Update
17 Sept 2025, 16:17and how much is my discount for the past 3 days? Ive lost more than R1000 business so you better give me a proper discount amount.
I got a post ready about you guys on all online platforms and a guy on standby thats working for the news papers
I got a post ready about you guys on all online platforms and a guy on standby thats working for the news papers
JV
Jakes V's update17 Sept 2025, 16:17
Reviewer Update
and how much is my discount for the past 3 days? Ive lost more than R1000 business so you better give me a proper discount amount.
I got a post ready about you guys on all online platforms and a guy on standby thats working for the news papers
I got a post ready about you guys on all online platforms and a guy on standby thats working for the news papers
JV
Jakes V's updateReviewer Update
17 Sept 2025, 16:39So you only giving R20 for 3 days down time? Ok I do not accept that amount as I lost much much more money than that because of your idiotic and dumm company. Im letting everybody know now and the ombudsman
JV
Jakes V's update17 Sept 2025, 16:39
Reviewer Update
So you only giving R20 for 3 days down time? Ok I do not accept that amount as I lost much much more money than that because of your idiotic and dumm company. Im letting everybody know now and the ombudsman