RG
Rizanno G

1 reviews | Active since Jul 2020

10 Aug 2020, 11:24

This company has taken my money twice for 1 month!!!!!

All you guys care and want is our money,where is the customer care ? You supposed to love you clients! With rain thats definitely not the case!!!!... I'm giving you (rain) up until friday 15th August 2020 for my double debit to be in my account...like I said if not,I will take you to court...i have all the necessary evidence that i need to ,all of our chats across all social platforms,i messaged rain on Instagram,Facebook and well as put you on hello Peter 3 times and email you guys about 3 times....and STILL no human has been in contact with me,this is really the pits!!!

I AM NOT HAPPY WITH YOUR CUSTOMER CARE SERVICE!!! All you'll keep saying is dont worry a consultant will contact me,give me a date Marra give me a date and time cause u wna try contact me while I'm at work and not available...really ridiculous u guys are honestly I WANT MY DOUBLE DEBIT MONEY BACK!! GUYS WHOEVER IS READING THIS ,CAN YOU BELIEVE I HAVE PAID R1134 for a R478 deal??? I suggest you do not use this network as all they are about is taking money,when there's an error on their side they will take their grannies sweet time to respond and to resolve this issue...This company owes me R567.20 since 5th August 2020,it is now 10th August 2020 and I have not recieved a contact from 1 of the consultants, my issue has not been resolved as yet nore have they sent me my money back

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Replies (1)
Rain
Rain's reply11 Aug 2020, 09:34
Official
Hi Rizanno

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima