MN
Muzi N

1 reviews | Active since Jun 2020

21 Jul 2020, 10:37

******* - Useless network

I am sorry to swear but this ISP is sh*t, in the afternoon when we need it the most for work purposes, we get speeds of 0.10mbps, we are paying for services we are not getting, they are *****ing from us, there is no connection issues but they throttle the speeds to a point where you can't even receive a simple email. At night, speeds go up to 9mbps yet they claim they do not throttle speeds. We pay money but don't get the service. Is there a way we can upload screenshots to show how we are being ****** by this ISP. We are actually paying them to frustrate us. This is beyond frustration now. F**k, we can't even meet deadlines because of this sh**ty service. We look *********** at work because of this network. ******* and they don't care as long as they can debit our accounts moth-end. Pity we can't Rate them a ZERO.

0
Replies (3)
Rain
Rain's reply21 Jul 2020, 10:43
Official
Hi Muzi

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima

Best regards,

MN
Muzi N's update24 Jul 2020, 20:37
Reviewer Update
Today I couldn't even submit my work, I missed deadlines yet again, it's 20:33 and still don't have internet connection, speeds are like 0.04mbps, what the actual ****? Come month end and you will deduct full amount where as I only used this for like 3 days in a month.
MN
Muzi N's update26 Jul 2020, 10:23
Reviewer Update
Since Friday, I haven't had internet connection, you have no call centre to Contact, why the hell did you remove the online chat support? No service since ****en Friday, yhoo, I'm cancelling this useless network.