CP
Cobus P

1 reviews | Active since Jun 2012

06 Jan 2021, 22:33

******* from clients

I strongly recommend that you never in your life do any business with RAIN. In December I joined Rained and thought that I will get exceptional benefits and service from them. So far they are the exact opposite of that. Their coverage was so bad that I can't even download one Netflix movie in 24 hours. I then cancelled my subscription in the 7 days cool off and was refunded. On 1 January they debited again. I spoke to their agents whom I asked for an email address to send a written complaint about this nonsense and until today they ignored my request and didn't process the refund. When I am back home on Monday I will open a ***** case against them. I load this complaint with the expectation that someone will assist us.

0
Replies (1)
Rain
Rain's reply07 Jan 2021, 07:36
Official
Good morning Cobus

I trust you are well

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you.

Stay safe.

Regards
Mosa