Hellopeter
Share Your Experience
CC
CINDY C

1 reviews | Active since Feb 2013

07 Jul 2022, 09:03

*******

Double debit me, and then refuse to refund my money. WHAT???????? Most ************* ever! Used from 25 May to 25 June - Debit account Changed date to 1 July for new debits Debits account for 1 July. Then they say they are going to debit again of 1 August. But I have already paid for July, and they refused to refund. So i have to pay twice for July??????? Thank is called *****ing!!!!!!!!!!

0
Replies (4)
Rain
Rain's reply07 Jul 2022, 09:06
Official
Hi CINDY 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, 
rain.
CC
CINDY C's update07 Jul 2022, 09:20
Reviewer Update
Oky so on the 25th of May i paid for the use from 25 April to 25 May.
Is this correct?
Then on 24 June I paid for service from 25 May to 25 June.
Is this correct?
Then After this I changed the date to 1 July.
Then if i should pay for the 5 days from the 26th to the 30th of June it should be pro - rata on the 1 of July seeing as I already paid for June on the 25th.
Or alternatively I should be billed 5 Extra days on the 1 Of August seeing as YOU just confirmed I only pay for what I use. I have not used data in July except for the 5 Days not paid for in June?????????????
CC
CINDY C's update07 Jul 2022, 09:37
Reviewer Update
So is there no one that can do accounting??????????
CC
CINDY C's update07 Jul 2022, 10:08
Reviewer Update
This is the June invoiceimage.png 66.17 KBimage.png 42.96 KBPlease explain this invoice then. There shows no invoice for July yet. But I can send you the debit that went off the account?

Please explain seeing as this is different that what you just said. It says clearly that i paid on the 25th for the month of June, and not for the previous month????????
And now i have paid on the 1st for what month then???????????