1 reviews | Active since Jan 2018
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I would give zero stars if it were possible.
I canceled my rain subscription on May the 16th. It took a month to responde to me, not once but multiple times after canceling my account.
I receive an email saying someone will contact me to issue the cancelation. No call. Reference number **********
Try again. Receive email. No call. Reference number **********
Try again. Receive email. No call. Reference number **********
Finally I got a response, after which they had already debited my account for another month of subscription at R699.
They then collected their router as I was told I would be reviving a refund for the time I did not use the service. This morning on 1 July I have recived another debited amount.
I don't have a router, sim card nor have I used the service for over a month yet I am still getting charger.
This is theft out of my account. Ontop of all of this, hello Peter is the ONLY way to get a response from you.
I was charged a full amount for the month of June on the 1st of June of R699 for the period June 1st - June 30th?
If the card was canceled on the 15th why was I not credited the rest of the month? Ie the 16th-30th of June?
I was charged a full amount for the month of June on the 1st of June of R699 for the period June 1st - June 30th?
If the card was canceled on the 15th why was I not credited the rest of the month? Ie the 16th-30th of June?
Still worth no stars
Still worth no stars
