SM
Sylvester M

1 reviews | Active since Feb 2025

04 Nov 2025, 11:02

They took my money, but service not restored

I made a payment through the rainGo app, service was not restored and the app continue to say I need to pay. I contacted them and they say my payment didn't reflect on their system. What happened to the rain we use to love? My money is gone, no service and it seems as if they are not interested in resolving my issue.

0
Replies (4)
Rain
Rain's reply04 Nov 2025, 12:27
Official
 Hi Sylvester,

 Thank you for bringing your complaint to our attention,

 We will be in touch to further assist.

 Regards,
 rain. 
SM
Sylvester M's update04 Nov 2025, 12:30
Reviewer Update
I just hope it's not a bot that rep****, rain got a lot of those
SM
Sylvester M's update04 Nov 2025, 16:05
Reviewer Update
Even though this doesn't look like a normal email address, I sent the proof to ***. hope it reaches you
SM
Sylvester M's update06 Nov 2025, 11:40
Reviewer Update
It is not updated, the money I paid is still outstanding