1 reviews | Active since Mar 2012
They sell lies and disregard customers
That 1 star rating is actually too much. You must find a negative rating method for such. I have had rain for just over a year, registered too an address in the Pta CBD. I moved to Hammanskraal about 9 months ago and the service was still good. Out of the blue my service became throttled without explanation. Sometimes going for days without internet. Yet when month end comes they have no delay in debiting my bank account. I logged a query with them twice over the last 3 months and to date have had no reply nor improvement of service.
I am frustrated because I work from home and during this Covid 19 lockdown QM in need of uninterrupted internet for online video meetings. I have lost money from this and Rain can do nothing to help recover these losses.
I WOULD DISCOURAGE EVERYONE FROM SUNSCRIBING TO OR RENEWING THEIR RAIN ACCOUNTS.
They have absolutely no regard for their customers.
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
