FF
Faizel F

1 reviews | Active since Aug 2023

14 Aug 2023, 18:56

They promised to deliver my order within 3 to 5 working days but I'm still waiting

They promised to deliver my order within 3 to 5 working days but I'm still waiting. I placed my order on 5 August Ref ***. Their transport preferred courier CCD couriers did not respond to my complaint.

0
Replies (3)
Rain
Rain's reply14 Aug 2023, 19:42
Official
Hi Faizel,

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.
FF
Faizel F's update15 Aug 2023, 11:48
Reviewer Update
I was left with no option but to request a cancelation of my rain order. After two phone calls to them this morning as well as a call to their courier CCD. A complete waste of time
FF
Faizel F's update17 Aug 2023, 11:44
Reviewer Update
Still not winning here.

Even cancelling is difficult with this company that provided poor service.

Order was delivered late after all the drama and I thought maybe we can salvage the relationship but I'm unable to connect to their 5g since receiving the device 2 days ago.

Now there is a 48 hour turnaround time on top of the time already wasted.