OZ
Onesmus Z
1 reviews | Active since Aug 2024
04 Feb 2025, 10:22
They only call when you want to buy or cancel. Other than that, you are on your own, zero give a fu-- attitude.
I'm extremely disappointed with the level of customer service I've received from your company. Despite being a loyal customer for five years, I've consistently struggled to get the help I need. The recent request for R625 for continued service is unacceptable, especially considering I rely on your internet to earn a living - which, ironically, also generates revenue for your company. I expect a higher level of support and service from a provider I've supported for so long.
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Replies (1)Rain's replyOfficial
04 Feb 2025, 10:51Hi Onesmus Z,
Thank you for bringing this to our attention, we're sorry to hear this has been your experience.
We're looking into your query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention, we're sorry to hear this has been your experience.
We're looking into your query; we will be in touch to further assist.
Regards,
rain.
Rain's reply04 Feb 2025, 10:51
Official
Hi Onesmus Z,
Thank you for bringing this to our attention, we're sorry to hear this has been your experience.
We're looking into your query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention, we're sorry to hear this has been your experience.
We're looking into your query; we will be in touch to further assist.
Regards,
rain.
