OZ
Onesmus Z

1 reviews | Active since Aug 2024

04 Feb 2025, 10:22

They only call when you want to buy or cancel. Other than that, you are on your own, zero give a fu-- attitude.

I'm extremely disappointed with the level of customer service I've received from your company. Despite being a loyal customer for five years, I've consistently struggled to get the help I need. The recent request for R625 for continued service is unacceptable, especially considering I rely on your internet to earn a living - which, ironically, also generates revenue for your company. I expect a higher level of support and service from a provider I've supported for so long.

0
Replies (1)
Rain
Rain's reply04 Feb 2025, 10:51
Official
Hi Onesmus Z,

Thank you for bringing this to our attention, we're sorry to hear this has been your experience.

We're looking into your query; we will be in touch to further assist.

Regards,
rain.