MN
Mbali N
1 reviews | Active since Nov 2025
30 Nov 2025, 06:47
THEY NEVER CANCEL YOUR Subscription EVEN WHEN YOU CANT AFFORD
Very useless WiFi service. I requested to cancel their services in mid October 2025 just before my payment date and they promised to come fetch their router , till today (November 30 2025) they still haven’t collected their router. I haven’t been using it however they have been debiting my account. My account is overdue by R1200 meanwhile i requested on time to cancel. This is a **** they’ll keep telling you they will direct you to a billing agent or an agent to assist you but they don’t. And I told them reason I’m cancelling is because I can’t afford it anymore
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Replies (1)Rain's replyOfficial
30 Nov 2025, 09:16Hi Mbali
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply30 Nov 2025, 09:16
Official
Hi Mbali
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
