They have made a good Customer Service investment and now have agents to take calls and assist customers (and long lost customers) through listening to their unique problems and creating unique solutions instead of the old habit of imposing a one-fit-all

They have made a good Customer Service investment and now have agents to take calls and assist customers (and long lost customers) through listening to their unique problems and creating unique solutions instead of the old habit of imposing a one-fit-all solution to problems. Well done, Rain. I'm back as a customers.