THEY DONT WANT TO REFUND MY MONEY...DO NOT CHOOSE RAIN

I BOUGHT A PACKAGE OF R479.00 AT RAIN AND THEY PROMISE TO DELIVER AFTER 7 WORKING DAYS, IT WAS A NIGHTMARE I WANTED FOR 3 WEEKS,YET CALLING WITH MY AIRTIME TO FOLLOW UP, I WASSENT TO RAM AS THEY USE THEM FOR DELIEVERY WHEN I CALL RAM THEY SEND ME BACK TO RAIN....I CALLED FOR CANCELLATION STILL DID NOT RECEIVE MY MONEY I SPOKE TO MICHELLE/ROSCHELL FROM CUSTOMER SERVICE WHO DROPPED THE LINE ON ME AS SOON AS I WANTED TO SPEAK A MANAGER, I CALLED BACK AND I WAS TRANSFERED TO THE MANAGER CALLED (ANTHONY)HE PROMISED ME A CALL BACK TILL NOW RAIN IS A ****TY COMPANY DO NOT RECOMEND THEM TO ANY1 WHO WANTS TO USE FIBRE......THEY DONT WANT TO REFUND ME AFTER ALL THEY HAVE PUT ME THROUGH I REGRET CHOOSING RAIN