B
Botlhale
1 reviews | Active since Oct 2024
02 Oct 2024, 01:43
they billed me twice...
they billed me twice in a month and when I called for a refund, they said it's not possible.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
02 Oct 2024, 07:05Hi Botlhale,
Thank you for bringing this to our attention.
We are looking into your billing, and we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention.
We are looking into your billing, and we will be in touch to further assist.
Regards,
rain.
Rain's reply02 Oct 2024, 07:05
Official
Hi Botlhale,
Thank you for bringing this to our attention.
We are looking into your billing, and we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention.
We are looking into your billing, and we will be in touch to further assist.
Regards,
rain.
Rain's replyOfficial
02 Oct 2024, 07:33Hi Botlhale,
Thank you for taking our call. As advised telephonically, the debit that was done was due for the 25th of October but due to you changing your payment date it took effect immediately hence we took the payment on the 1st covering the invoice generated on 31st September.
You next payment is due on the 1st of November.
Regards,
rain
Thank you for taking our call. As advised telephonically, the debit that was done was due for the 25th of October but due to you changing your payment date it took effect immediately hence we took the payment on the 1st covering the invoice generated on 31st September.
You next payment is due on the 1st of November.
Regards,
rain
Rain's reply02 Oct 2024, 07:33
Official
Hi Botlhale,
Thank you for taking our call. As advised telephonically, the debit that was done was due for the 25th of October but due to you changing your payment date it took effect immediately hence we took the payment on the 1st covering the invoice generated on 31st September.
You next payment is due on the 1st of November.
Regards,
rain
Thank you for taking our call. As advised telephonically, the debit that was done was due for the 25th of October but due to you changing your payment date it took effect immediately hence we took the payment on the 1st covering the invoice generated on 31st September.
You next payment is due on the 1st of November.
Regards,
rain