GM
Guster M

1 reviews | Active since Mar 2020

01 Sept 2020, 09:07

They are deducting money from account without my consent!

If I could give a zero rating, I would. I bought a rain simcard from Takealot and having customer service issues on their website. After activating the simcard (which I haven't used), Rain then decides to start deducted money from account. I NEVER signed ANY agreement!! Now, customer service is non-existent - They take forever to get back to you. I will be telling EVERYONE on my social media, friends, family, and colleagues to NOT USE Rain until someone from the company cancels my subscription and returns my money!!!!

0
Replies (1)
Rain
Rain's reply02 Sept 2020, 11:43
Official
Hi Guster M

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline