1 reviews | Active since Mar 2009
There is huge drought at RAIN INTERNET.
Before signing up I tested. I checked for coverage. Since I got my own Sim never speeds above 1.5mb mostly below 1. For the past 3 days I have had NO internet access. This was the text of my ticket: "Today we have no internet. All necessary lights are on on the router. Except for slow speeds we have at least had internet. PLEASE HELP AND ENHANCE OUR EXPERIENCE OR I'M GOING TO HAVE TO LOOK ELSEWHERE WHICH I DO NOT REALLY WANT TO Do"
What do I get back? This: "Thank you for contacting rain
Please advise on the issue you are experiencing on the network? Is it slow speeds, intermittent connectivity or no connectivity at all?
I will be glad to assist with your query"
This service is pathetic. I have 4 tickets and all I ever get is someone will contact me and the above is the contact.
Hi de Wet
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Hi de Wet
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Please then restart the router you are currently using as you will be latched onto a different site which is closer to you
Please advise if you are still having an issue with the network thereafter, I will be glad to assist further
I HAVE AN ANTENNA ON THE ROOF POINTED EXACTLY THERE.
I THINK THE PROBLEM IS ON THE RAIN NETWORK!
Please then restart the router you are currently using as you will be latched onto a different site which is closer to you
Please advise if you are still having an issue with the network thereafter, I will be glad to assist further
I HAVE AN ANTENNA ON THE ROOF POINTED EXACTLY THERE.
I THINK THE PROBLEM IS ON THE RAIN NETWORK!