JN
Jonathan N

1 reviews | Active since Feb 2024

27 Nov 2024, 20:52

Their service is poor, Nombulelo Nzimeni rain consultant confirmed that i have a coverage in my area but since i connected their route nothing buffering in youtube, it can’t even open WhatsApp status

Their service is poor, Nombulelo Nzimeni rain consultant confirmed that i have a coverage in my area but since i connected their route nothing buffering in youtube, it can’t even open WhatsApp status. I call and was on the call for +-45 min but no response, i have use more airtime that exceeds their monthly premium 😂 trying to reach them

0
Replies (1)
Rain
Rain's reply27 Nov 2024, 21:00
Official
Hey Jonathan, 

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your connection query and we will be in touch to assist further. 

Regards, 
rain.