Theft and bad service

I have paid every month. They disconnected me on the 17 July 2023, after taking my payment on the 24 June 2023. They then took another payment in the 24 July 2023, after I had been strung along and **** to by very rude useless customer care services. I then on the 25 July 2023, requested my service be terminated with immediate effect. They then told me it will take a month to disconnect me, they will put a request in. I then told them I am not paying another cent to Rain, for service I do not receive, I want it disconnected now, otherwise I am paying for everyday the connection is there. They are just plain refusing to assist with anything. I have never in my life had or seen such bad service. This company is *****ing people's money, it is atrocious and they should be reported.