SP
Sonja P
1 reviews | Active since Jul 2025
22 Sept 2025, 08:59
Theft
No customer services. take money like the to want to refuse to pay my refund. no one is getting back to us or not
Helpful (0)
Replies (7)0
Replies (7)SP
Sonja P's updateReviewer Update
22 Sept 2025, 09:02I have cancelled my services, on the 1st of Sep 25 the device was collect at my work. A debit amount for the month of Sep 25 (R849) was debited. I don't have the device why must I pay for something that I don't even have any more. Customer services keep on say someone will phone me. I'm still waiting from the 1st.
SP
Sonja P's update22 Sept 2025, 09:02
Reviewer Update
I have cancelled my services, on the 1st of Sep 25 the device was collect at my work. A debit amount for the month of Sep 25 (R849) was debited. I don't have the device why must I pay for something that I don't even have any more. Customer services keep on say someone will phone me. I'm still waiting from the 1st.
Rain's replyOfficial
22 Sept 2025, 09:04Hi Sonja
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply22 Sept 2025, 09:04
Official
Hi Sonja
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
SP
Sonja P's updateReviewer Update
22 Sept 2025, 09:07Please even now, I don't have any joy on the app as well. nobody is answering me at all. I just want my R849 back. You can contact me on ***
SP
Sonja P's update22 Sept 2025, 09:07
Reviewer Update
Please even now, I don't have any joy on the app as well. nobody is answering me at all. I just want my R849 back. You can contact me on ***
SP
Sonja P's updateReviewer Update
22 Sept 2025, 09:12PHONE ME! - *** as I don't have access to that email during the day only after 4pm
SP
Sonja P's update22 Sept 2025, 09:12
Reviewer Update
PHONE ME! - *** as I don't have access to that email during the day only after 4pm
SP
Sonja P's updateReviewer Update
22 Sept 2025, 09:16No that is not what the "Lelia" person on "ask rain" she said that, that amount is for September so I want my money.
SP
Sonja P's update22 Sept 2025, 09:16
Reviewer Update
No that is not what the "Lelia" person on "ask rain" she said that, that amount is for September so I want my money.
SP
Sonja P's updateReviewer Update
22 Sept 2025, 09:16So yes, False information also
SP
Sonja P's update22 Sept 2025, 09:16
Reviewer Update
So yes, False information also
SP
Sonja P's updateReviewer Update
22 Sept 2025, 09:21That person on the app "ask Rain" claimed that I will receive my refund on the 11th of September 25 and nothing
SP
Sonja P's update22 Sept 2025, 09:21
Reviewer Update
That person on the app "ask Rain" claimed that I will receive my refund on the 11th of September 25 and nothing