the101 is NOT THE ONE

I recently purchased the new “the101” rain router. Delivery was done promptly by CCD couriers. Once the package was delivered I then unpacked everything and tried to connect the wifi. After doing some research I learnt that the activation takes about 2-24 hours, so I waited. After about 3 hours of waiting I then called the rain call centre and was advised that the courier was supposed to tica the SIM cards and send through an activation sms. I then called CCD couriers and got connected to the guy who had made the delivery. The guy was shocked to hear that he was responsible for activating the router as well as to Rica the SIM cards as according to him his job was done once he had delivered the goods and taken a picture of my ID and proof of residency. I then decided to wait for 24 hours to laps. The following morning I called Rain and they asked for the serial number of the router as well as the 2 SIM cards and got told they would activate them. I then asked why couldn’t they have done this from the onset and got told it sometimes connects in 24 hours. It’s now been over an hour since I last spoke to the consultant and there has been no activation sms come through and Iam still without wifi but my money has been received.