JP
Johan P

1 reviews | Active since Oct 2023

30 Oct 2023, 09:51

The worst service providers in the world

This is by far the worst service providers in the world. I have joined Rain on the 19th of September and from the start all my services wasn't working right. I phoned them about 20 times I send 25 support messages have 25 reference number but no one called me back. Last week Tuesday I spoke to a lady there at rain and se promise me that she will sort it out. But with no success. The lady that support me tald me that none of the Sim cards I received ICCID NUMBER was the same on there sistem it was captured incorrect and that rain is going to reset my Sim cards with the correct ICCID numbers and that they will give me a credit note for the month my service was not working. But still they tried to debit my account this weekend. THIS IS JUST THE START OF MY SOCIAL MEDIA CAMPAIGN TO MAKE SURE THAT EVERYONE WILL NO HOW POOR IS RAIN SERVICE AND SUPPORT IS

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Replies (4)
Rain
Rain's reply30 Oct 2023, 10:15
Official
Hi Johan

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.

 Thank you.

 rain.

JP
Johan P's update30 Oct 2023, 10:48
Reviewer Update
Hi you can call me on ***

JP
Johan P's update30 Oct 2023, 10:56
Reviewer Update
I'm waiting for your call ***

JP
Johan P's update30 Oct 2023, 11:11
Reviewer Update
I'm still waiting your office phone my on number I have sent you on Thursday and you can check your records if this is not sorted out by 13:00 the you can cancel my service, and I will splash this on every social media platform possible. I'm tired of excuses and promise.
Johan du Preez ***
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