1 reviews | Active since Jun 2020
THE WORST SERVICE EVER!!!!!!!!!!!!!!!!!!!!!!!
To whom it may concern
I have send a complaint on the Rain support page on the 21/07/2020, request ***.Till today no one has respond to my query. As previously mentioned I use this connection to work from and it seems this network are not interested in excellent customer service or service at all for that matter. I will definitely not recommend Rain to anyone, the very same thing happened just as I started with this network about 2 months + ago and also forward a complaint got no response but when I emailed on hello peter, the rain agent called me very quickly the following morning. I was assisted but my problem was never resolved. I am paying for a pathetic service. I have a major deadline and couldn't get anywhere with my work today. I`m looking at another network provider, Rain can clearly not manage all the clients but have no problem deducting the installments at month end, this is ridiculous. I insist Rain give me a rebate on this month installment as a new client for 3 months this is unheard of, to get service like this!!!!!!!!!!!!!!!
Hi Lorrian
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Hi Lorrian
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
