MK
Micaela K

1 reviews | Active since Nov 2021

08 Jan 2025, 16:41

The worst service ever

This company is *****ing from its customers If i could give zero starts I would !

I have a rain account and it's been paid up to date however there's a balance of 595 reflecting on my account which has been paid in two parts in full 297 in December and 297 in January The details on my account is as follows *** under the name Jason Johnson

I want this sorted out as soon as possible!

The account details is under Jason Johnson with the following email address jayjay

0
Replies (2)
Rain
Rain's reply08 Jan 2025, 17:42
Official
Hi Micaela,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We are looking into your billing, and we'll be in contact soon.

Regards,
rain.
MK
Micaela K's update08 Jan 2025, 19:36
Reviewer Update
That is not good enough as the arrangement you made ends on the 10th of January which means by Friday I'll be without internet I hope the issue is resolved before than