NM
Noluthando M
1 reviews | Active since Jan 2022
03 May 2025, 09:37
The worst service ever
This is the worst service I ever got I made on the first but my service was disconnected I sent a lot of emails with proof of payment but no one even bothered to respond I try to even call them they don’t answer I’m so ****en mad I just want my money back I will find my self a WiFi that knows how to treat they customers well this is total unacceptable..i would recommend rain to anyone
Helpful (0)
Replies (6)0
Replies (6)
Rain's replyOfficial
03 May 2025, 14:06Hi Noluthando M,
Thank you for bringing this to our attention. We're sorry to hear about your experience.
We’re looking into your billing enquiry and will reach out soon with an update.
Regards,
rain.
Thank you for bringing this to our attention. We're sorry to hear about your experience.
We’re looking into your billing enquiry and will reach out soon with an update.
Regards,
rain.
Rain's reply03 May 2025, 14:06
Official
Hi Noluthando M,
Thank you for bringing this to our attention. We're sorry to hear about your experience.
We’re looking into your billing enquiry and will reach out soon with an update.
Regards,
rain.
Thank you for bringing this to our attention. We're sorry to hear about your experience.
We’re looking into your billing enquiry and will reach out soon with an update.
Regards,
rain.
NM
Noluthando M's updateReviewer Update
05 May 2025, 08:21So rain reply to your comments has nothing to do with helping us is just the business trying to make them self looks like they care ever since on Saturday I have no WiFi till today and the worst part is paid them they said I must send them an email till today no one rep**** to my email I just want my money back and cancel this ****
NM
Noluthando M's update05 May 2025, 08:21
Reviewer Update
So rain reply to your comments has nothing to do with helping us is just the business trying to make them self looks like they care ever since on Saturday I have no WiFi till today and the worst part is paid them they said I must send them an email till today no one rep**** to my email I just want my money back and cancel this ****
NM
Noluthando M's updateReviewer Update
05 May 2025, 17:50These nothing I hate them being made a fool with my own money you know how to reply on this but no action can be taken no massage was sent or email infect I never go any communication from rain beside the response here
NM
Noluthando M's update05 May 2025, 17:50
Reviewer Update
These nothing I hate them being made a fool with my own money you know how to reply on this but no action can be taken no massage was sent or email infect I never go any communication from rain beside the response here
NM
Noluthando M's updateReviewer Update
05 May 2025, 17:52Sent
***
13:24
I need a refund
Good day I hope this is the last time me writing an email to you guys can I please h...
[email protected]... Saturday
Noluthando M
Good day This is my proof of payment
***
Saturday
Noluthando Matlhare
I made a payment yesterday but still my WiFi is not working I have attached my pro...This are countless emails I sent but still no response
NM
Noluthando M's update05 May 2025, 17:52
Reviewer Update
Sent
***
13:24
I need a refund
Good day I hope this is the last time me writing an email to you guys can I please h...
[email protected]... Saturday
Noluthando M
Good day This is my proof of payment
***
Saturday
Noluthando Matlhare
I made a payment yesterday but still my WiFi is not working I have attached my pro...This are countless emails I sent but still no response
NM
Noluthando M's updateReviewer Update
09 May 2025, 09:15It’s ok I have took the matter to the ombudsman so I will get the help I need no need to assist me
NM
Noluthando M's update09 May 2025, 09:15
Reviewer Update
It’s ok I have took the matter to the ombudsman so I will get the help I need no need to assist me
NM
Noluthando M's updateReviewer Update
09 May 2025, 09:16It’s ok I have took the matter to the ombudsman so I will get the help I need no need to assist me
NM
Noluthando M's update09 May 2025, 09:16
Reviewer Update
It’s ok I have took the matter to the ombudsman so I will get the help I need no need to assist me